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Privacy & Policy

Privacy Policy

This Privacy and Cookies Policy is registered on address is 252 – 260, Quayside Tower, Broad Street, Birmingham, B1 2HF (“Quay Space”).

Quay Space ("us", "we", or "our") is committed to ensuring your information is protected and used in ways that you allow us to use it. This policy explains what personal information (“data”) we collect about you, how we use it, the steps that we take to ensure that it is kept secure and your rights. We also collect information about your visits and use cookies.

By accessing our website quay-space (the "Site") and all its related pages, you consent to the use of cookies and us collecting, storing, processing and using your data. You also acknowledge and agree to the Terms and Conditions stipulated in this policy. We reserve the right to change this policy at our discretion without notice. We encourage you to read the policy often.

Quay Space is the data controller in accordance with the data protection laws of the United Kingdom.

1.

How Quay Space collects and uses your data

When you use and access the Site, we may collect and store some of your data.

2.

What do we collect?

  • Your IP address
  • The internet browser and device you use
  • Data passed through applications you may download via the Site
  • The date and time you visit, how long you stay on the Site for, and how you use our website and access its content
  • Your name and email address - when you sign up to our email newsletter or contact us through our 'Contact us' page
  • Details you've given on surveys or applications on the Site
  • Details you've given on prize draw or competition entries on the Site
3.

Why do we collect the data?

  • Maintain, improve, and administer our website
  • Inform you about news, events and campaigns
  • Improve or personalise your online experience
  • Provide analytics to better understand how visitors use our Site
  • Provide analytics to understand visitors’ use of our Site
  • Enable advertisement delivery including behavioural advertising
  • Process applications, surveys, prize draws or competitions

If you are the winner of a competition, we may use your name and county of residence in announcements (as required under the CAP Code).

4.

Who has access to the data?

  • Our employees and volunteers with a need to use it.
  • Approved companies who provide hosting, marketing, analytics, or prize fulfilment services.
5.

Your rights

You have the right to:

  • Access your personal information
  • Unsubscribe from marketing or withdraw consent
  • Request a copy of the personal information processed by us
  • Correct or delete your data (under certain legal circumstances)
  • Restrict the ways we use your information
  • Lodge a complaint with your local data protection authority
6.

Cookies

Cookies are small files stored in your browser. We use:

  • Necessary – for site functionality
  • Performance – to analyse use and improve the site
  • Functionality – to remember choices and preferences
  • Advertising – to deliver relevant ads and limit frequency
  • Third-party – such as social media sharing tools

You can disable cookies in your browser settings, but some features may not function properly.

7.

Contact us